avani cimcon technologies - a software development and consulting services company
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On-Demand Software Solutions for Travel Industry

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In the dynamic and highly competitive environment of the Travel Industry, our plug n play solutions allows organizations to expand the direct distribution opportunities, control relationships, lower technology costs & enhance marketing communication with customers and prospects. Our ready to deploy solutions offers the marketing and management team with real-time analytics and dashboards to better help compete in today’s cutthroat environment.

Our solutions cater to the IT needs of Travel Vendors/Providers, Destinations, Associations, Agents, Online Travel Portals, Aggregators and Consolidators.

Leveraging our 15 years of experience in software development and our domain expertise in the Travel Industry, we offer customizable solutions like:


 
 

DXchange

DXchange is an OTA (OpenTravel™ Alliance) compliant XML web services based Data Exchange Middleware Server. It is fully scalable and easily configurable. It provides travel organizations/Web Portals the ability to bundle XML requests to multiple suppliers in a single request, aggregate and consume XML or any form of online data from suppliers. For suppliers, DXchange enables them to expose their Inventory System / CRS as OTA compliant Web Services in a cost effective and secure manner giving them a wider reach. Additionally, it can support other standards with minimal customization.

DXchange is available in three versions: Lite, Professional and Enterprise. It is platform independent and can connect to heterogeneous systems. It is hosted at the customer’s site and is sold as an annual license fees model, instead of transaction based fees / commissions model. DXchange is available on .net and Java platforms.


A powerful web-based Business Rules Engine can be integrated with DXchange at all levels, with an easy to use web interface. This provides an organization with:

  • The ability to monitor and control the flow of data to their system
  • The flexibility to make changes to the business rules to adapt to the travel industry's ever-changing business requirements without any change to the code.
  • Customization can be provided to allow their work with familiar interface to suit their requirements

DXchange, an Innovative Solution, has been nominated as one of the Top 100 IT Innovations for 2007 by Nasscom, India. (www.nasscom.in/100itinnovators)

  • Scalable Services Oriented Architecture
  • Built-in Business Rules Engine
  • Compatibility with Industry standard XML specifications (OTA and TTI)
  • Aggregates responses from multiple suppliers
  • Secured access layer to multiple systems, components and data sources
  • Platform Agnostic – Connects to diverse platforms and data sources
  • 24x7 Error Management system
  • Enables usage of existing legacy applications
  • Optional Accounting and Billing modules
  • Faster and better ROI
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CARMA

Avani Cimcon Technologies' Marketing Automation Suite – CARMA (Customer Appreciation and Relationship Management Application), customized for travel industry, offers whole bouquet of SaaS (Software as a Service) Solutions ranging from sophisticated Marketing Campaigns, Drip Marketing, Business Networking, Customer Retention, Content Management System and “Do-It-Yourself” websites. Each module is independent and can plug-in to any existing systems thus allowing you to leverage your existing IT infrastructure.

  • On-Demand & Co-brandable modules
  • Multilingual & Multimedia campaigns
  • Campaign related Web Extensions
  • Remote & local printing
  • Drip Marketing
  • Extensive Campaign monitoring and Analysis
  • Sharable & re-usable content and contacts
  • Contact Networking and Relationship Tracing
  • Configurable compliance workflows
  • Extensible template libraries
With CARMA one can create template-based multilingual campaigns with repeated periodic scheduling. These can be sent off in the form of Email, Print (PDF, Bulk print). It is backed up by an ergonomic and well-organized content management system and a full-fledged compliance workflow. It also adds web presence for individual campaigns by adding web-extensions to the campaigns. To sum-up and analyze the outcome of these campaigns there is a powerful comprehensive reporting and analytics module that provides immediate feedback to measure success and improve future marketing initiatives.

Use of our solutions optimizes the effectiveness and cost-efficiency with which a company delivers critical messages to customers and prospects. These, reduces marketing costs, allows users to quickly and effectively identify and target most profitable customers and prospects, allows implementation of customer retention strategies, helps in building relationships and create linked business networks.

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Content Management System
A multilingual capable System for Do-it-Yourself web and Social Networking portals

Avani Cimcon Technologies' Content Management System (CMS) is your chance to maintain your website and web content yourself, quickly and cost effectively. It works on the concept of "Do-It-Yourself", i.e. you can yourself create web content like images, text, document, web pages etc, store them for reuse, and insert them on your website with no knowledge of HTML and without the help of webmasters or web developers. It is available in four versions:
a) CMS Lite
b) CMS Social Networking
c) CMS Travel Portal
d) CMS Destination Portal

  • Create and Launch Travel Portals/Websites Easily
  • Do-It-Yourself: Update, reuse web content as and when needed
  • WYSIWYG site builder
  • SEO friendly: Crates Search Engine Optimized pages
  • Easily submit your site to search engines
  • Integration with Booking Engine and Dynamic Packaging
  • Domain Specific content: Host the same content with minor modifications for multiple domains
  • Newer business modules, RSS etc., can be easily integrated
  • Content management allows sharing of content between multiple applications like marketing automation suite
  • Linked contact management for storing of site visitors and their information and preferences for marketing campaign.

CMS Lite
CMS Lite is an ideal, out of the box content management solution specially packaged for small companies and professionals who want a presence on the Web and would want to update the content themselves.

CMS Social Networking
Out of the box social networking solution allows implementation of current consumer trends like blog, broadcast, forums and other means of sharing information.

CMS Travel Portal
It is a totally customizable solution designed for small to large enterprises/portals to launch their web sites as quickly and as cost efficiently as possible. An ideal implementation of this system would be the front-end system to a booking engine. The CMS can be used to update marketing content on a day-to-day or a weekly basis.

CMS Destination Portal
It is a templated solution which allows you to manage your destination content with rich media. It has built-in modules to display complete information about the destination allowing the users to have a more complete view of what destination is, what are the destination’s values, easily find places to stay, what to do, what activities are there, property-wise web pages, brochures, tickets and loads of information modules about the destination. It provides a complete travel experience to the users and allows them to navigate and book their entire travel package with the travel products available with for sell, like airlines, hotels, vehicles, restaurants and excursions.

Having a continuously updated website is a mandatory requirement to survive and grow in the dynamic highly competitive environment of the travel industry. But at the same time keeping content continuously updated is expensive and time consuming. CMS not only facilitates content management, but also gives you independent and full control of your website right from the simple ones to the most complicated.
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Booking Engine

Avani Cimcon Technologies offers a complete XML web services based booking engine for Hotels, Vehicles, Restaurants, Airlines and Excursions. It is easy to use, highly scalable and flexible. It can be easily integrated with the website/CMS. It can be integrated with multiple inventory systems through our middleware server DXchange. It can also access inventory of other vendors along with your own inventory and show aggregated results. It allows multiple currencies and enables users to select and pay in their currency. Rules can be applied on the fly so as to be able to offer variable pricing and incentives to the customers. It allows doing availability search, aggregation and booking of travel products offered by the providers.

Salient Features
  • Web based booking engine running off XML
  • All elements and pages are customizable to the needs of the customer
  • White label sites available
  • Provision for display in multiple currencies with base currency
  • Allows all currency changes
  • Allows rules on the fly so as be able to offer variable pricing and incentives to the customer
  • Can add on editable content pages
  • Integration with Website
  • Can access inventory of other vendors along with own inventory and show aggregated results. This is in case the vendors have their own system
  • Customer registration and management system. Allows capture of customer information which can be used for loyalty programs and incentives
  • Over and above the booking engine solution we can have amenities / facilities / specialty services section in the booking engine. This section would be useful for customers asking for special facilities and services
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Business Rules Engine

Business rules engine is a web-based, easy to use application with customizable GUI. This can be integrated with the DXchange server as an add-on. This would provide you with the flexibility to provide data to consumers in accordance with the travel industry’s ever-changing business requirements without any programming or code changes. This provides an ability to visually manage and control the flow of information flowing to the customer and the agility to insert complex pricing and markup strategies.
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Inventory Systems / eCRS

Avani Cimcon Technologies offers complete web-based Inventory and Reservations systems for Vehicles (Cars and Buses), Hotels and Restaurants. These systems allow the owners to configure business and manage their inventory. These systems are broadly divided into – Super admin and Member admin so as to provide sufficient security and introduce a certain level of compliance.

Vehicles Reservation System

It is a complete web-based system for cars and buses. It allows the vehicle owners to configure business and manage the inventory. It also allows setting up vehicle category, vendors, agents, location, pricing, etc. The setup done in the inventory system will be reflected in the booking system from where the end users will do their bookings.

Salient Features
The Vehicle Reservation System is developed for seamless online reservation, communication and payment solution for transportation business. Some of the salient features of the system are as follows:

  • Enables setting up member and his businesses
  • Provides interface for member to manage his business by setting different required entities
  • Provides interface to setup – Vehicle Category, Vehicle Details, Locations, Price, Stop Sell, Seasons and Amenities
  • Provides data security, confidentiality and restricted access for the admin site
  • Member can set up various policies and also customize his web page that will be reflected in the booking interface
  • Provides different interfaces for online bus reservation
  • Customizable to manage bookings for limousines, ATVs and Chauffeur driven services
  • The dynamic dashboard displays the business statistics at a glace


Hotel Reservation System

It is a complete web-based Hotel Reservation System. It allows the property owners to configure business and manage the inventory. It allows setting up rooms, allocation, rates etc. The setup done here will be reflected in the Hotel Booking System from where the end users will do their bookings.

Salient Features
The Hotel Reservation System is developed for seamless online reservation, communication and payment solution for Hotel business. Some of the salient features of the system are:

  • Enables setting up member and his businesses
  • Provides interface for members to manage his business by setting different required entities
  • Provides interface to setup – Room types, Amenities at room level and hotel level, room allocation, rates, stop sell, etc
  • Property owner can manage accommodation & bookings, setup rates & allocation for various room types, upload images, enter details of special deals/offers, setup various policies & much more
  • Provides different interface to setup Promotions & Packages. Member can set blackout dates for the same
  • Provides data security, confidentiality and restricted access for the admin site
  • The dynamic dashboard displays the business statistics at a glace
  • Members can setup various policies and also customize his webpage that will be reflected in booking interface
  • Provides an interface to manage & control bookings


Restaurant Reservation System

It is a complete web-based Restaurant Reservation System. It allows the restaurant owners to configure business and manage the inventory. It allows setting up sessions, table allocations, rates, etc. The setup done here will be reflected in the Restaurant Booking System from where the end users will do their bookings.

Salient Features
The Restaurant Reservation System is developed for seamless online reservation, communication and payment solution for Restaurant business. Some of the salient features of the system are:

  • Enables setting up member and his businesses
  • Provides interface for members to manage his business by setting different required entities
  • The dynamic Dashboard displays the business statistics at a glance.
  • Provides interface to setup – Locations, Sessions, Cuisines, Table Type, Amenities, Restaurant Details, Restaurant description, Menu, Beverages, Rates and Stop Sell
  • Members can manage bookings made for the restaurant. On viewing booking details, he can also confirm or cancel the booking
  • Member can setup various policies and also customize his webpage that will be reflected in booking interface
  • Provides data security, confidentiality and restricted access for the admin site

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For more details please visit http://travel.avanicimcon.com

 
 
Other Software Products

Hello Everyone. We have come a long ways from 2.0. This by far has been the smoothest implementation for the team and I want to thank all of you for your hard work and focus. This release I know was not an easy one as we juggled multiple codes and deliverables. Great job! Keep up the good work.: Lomesh Shah-CIO

I can assure that you are high on the list of off-shore resources for the international development group based on the outstanding work you did for us.: Yves Delcourte-Product Manager

Without reservation, I welcome the opportunity to work together again. People of integrity, such as yourself, are always a pleasure to work with, and all of your team have demonstrated a deep passion for their work and for excellence.: Ed Ziv-Project Manager

Everything seems to work perfectly!! Well done to everyone concerned! Once we have the finishing touches completed then we need to deploy this to live and begin the process of supporting Affiliates in utilizing these services.Thanks again for your help and well done to your team on a great job so far! : Martin Halford, IT Manager

Great job everyone. It is exciting to see releases get smoother and on target progressively. Thank you for you hard work and focus.: Tom Clarke-Project Manager

Great effort all around. On our side, this release saw some transitions among team members which could have resulted in delays, but a pro-active approach from both sides ensured that the project remained on track.: Prashant Bhargava

Without doing any amount of testing this is EXCELLENT work. Please convey to your team.... I am seeing couple of things that we have to move around, but at first glance... GREAT JOB to your team. Please convey this to them.: Richard Walls

Thank you for delivering this release today. All of the functionality appears to be there. I appreciate that you put in extra effort to make this date. The functionality is there and things are going smoothly. : Cathy Salscheider - Lead Business Systems Analyst

The next time I talk to Saurabh I have to tell him how very helpful and professional you guys have been these last couple of days.... really appreciate you guys coming out early to wrap up the final changes for this project.. I know priorities at the office probably shifted for you .. but I am very grateful for how you guys have extended yourselves.: Richard Walls

Thank you, this is fabulous. The entire LITE team is going to dive into the site. We will get back to you shortly with thoughtful comments and suggestions. From what I have seen so far, it looks great. Excellent job.: Michael Newton

Nice job everyone. Thank you for handling this in such a short time frame. I am sure LFS appreciates the effort. :Lomesh Shah-CIO

Love the new layout for form fields, fantastic and great thinking! its great!! thanks very much you guys have done a great job. - Paul Williams - Senior Developer

Yes, congrats all around. Thank you all very much for your tremendous dedication. The site looks great and we are all thrilled. The progress has been awesome. Looking forward to moving ahead on www.givelime.org was well. We are really trucking.: Michael Newton

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