CARMA

Avani Cimcon Technologies’ Marketing Automation suite – CARMA (Customer Appreciation and Relationship Management Application), offers whole bouquet of SaaS (Software As A Service) Solutions ranging from sophisticated Marketing Campaigns, Drip Marketing, Business Networking, Customer Retention, Content Management and “Do-it-Yourself” websites. Each module is independent and can plug-in to any existing systems thus allowing you to leverage your existing IT infrastructure.

Web based marketing automation tools - Campaign management, Contact management, Content management, Site-builder, e-Commerce, Relationship management and Networking.

On-Demand & Co-brandable modules
Multilingual & Multimedia campaigns
Campaign related Web Extensions
Remote & local printing
Drip Marketing
Extensive Campaign monitoring and Analysis
Sharable & re-usable content and contacts
Contact Networking and Relationship Tracing
Configurable compliance workflows
Extensible template libraries

With CARMA one can create template-based multilingual campaigns with repeated periodic scheduling. These can be sent off in the form of Email, Print (PDF, Bulk print). It is backed-up by an ergonomic and well-organized content management system and a full-fledged compliance workflow. It also adds web presence for individual campaigns by adding web-extensions to the campaigns. To sum-up and analyze the outcome of these campaigns there is a powerful comprehensive reporting and analytics module that provides immediate feedback to measure success and improve future marketing initiatives.

Use of our solutions optimizes the effectiveness and cost-efficiency with which a company delivers critical messages to customers and prospects. These, reduces marketing costs, allows users to quickly and effectively identify and target most profitable customers and prospects, allows implementation of customer retention strategies, helps in building relationships and create linked business networks.

Campaign Management

Create and reuse multimedia mailers like Newsletters, Cards, and Brochures
Leverage technology - Send printed mailers, e-mails, fax and PDF for local printing and mobile messages (WAP)
Communicate effectively with your contacts in their preferred language using multilingual campaigns.
Multi-level configurable compliance process
Allows for preprogrammed (Drip marketing) and event based campaigns
Effective and extensive Campaign Monitoring and Follow-up

Relationship and Networking

"Send Greetings" for occasions and event based greetings year after year
Use custom salutations to give personal touch to bulk cards
Send quick and instant cards with few clicks and with minimum information
Send out email and printed cards
Create Invitation cards and print or email to build effective relationships

Contact Management

Extensive data mining
Link and trace relationship
Robust, affordable and easy to use
Create, share and group contacts
Full/partial role base sharing of contacts
Import-export and synchronize contacts from external applications
Advanced key-word search options
Setup reminders, task and appointments
Maintain history of communication and preferences for each contact

Content Management

Create centralized multilingual content libraries
Auto and manual archiving of content
Secure, easy and flexible role based sharing of content
Configurable compliance work flows
Multi-locational content storage
Content linking and auto-interspersing of content for usage in campaigns

Site Builder

Create and Manage your website on your own
Click and edit, WYSIWYG
One click publishing
Upload images and build image libraries
Create, save and re-use pages and sections
Advanced full screen text / HTML editor
Attractive and professional designs
Track website visitors and link to contact management

E-commerce

Set up your own shopping website for your products
Fully customizable E-shop with configurable database
Enhance shopping experience with custom flash plug-ins
Easy to use administration module for data, images and content
Attractive shopping catalogue interface for easy location of products
Easy Integration with content management and campaign modules for customer retention

Travel Solutions

Insurance Solutions

HealthCare Solutions

Microsoft Technologies

Hello Everyone. We have come a long ways from 2.0. This by far has been the smoothest implementation for the team and I want to thank all of you for your hard work and focus. This release I know was not an easy one as we juggled multiple codes and deliverables. Great job! Keep up the good work.: Lomesh Shah-CIO

I can assure that you are high on the list of off-shore resources for the international development group based on the outstanding work you did for us.: Yves Delcourte-Product Manager

Without reservation, I welcome the opportunity to work together again. People of integrity, such as yourself, are always a pleasure to work with, and all of your team have demonstrated a deep passion for their work and for excellence.: Ed Ziv-Project Manager

Everything seems to work perfectly!! Well done to everyone concerned! Once we have the finishing touches completed then we need to deploy this to live and begin the process of supporting Affiliates in utilizing these services.Thanks again for your help and well done to your team on a great job so far! : Martin Halford, IT Manager

Great job everyone. It is exciting to see releases get smoother and on target progressively. Thank you for you hard work and focus.: Tom Clarke-Project Manager

Great effort all around. On our side, this release saw some transitions among team members which could have resulted in delays, but a pro-active approach from both sides ensured that the project remained on track.: Prashant Bhargava

Without doing any amount of testing this is EXCELLENT work. Please convey to your team.... I am seeing couple of things that we have to move around, but at first glance... GREAT JOB to your team. Please convey this to them.: Richard Walls

Thank you for delivering this release today. All of the functionality appears to be there. I appreciate that you put in extra effort to make this date. The functionality is there and things are going smoothly. : Cathy Salscheider - Lead Business Systems Analyst

The next time I talk to Saurabh I have to tell him how very helpful and professional you guys have been these last couple of days.... really appreciate you guys coming out early to wrap up the final changes for this project.. I know priorities at the office probably shifted for you .. but I am very grateful for how you guys have extended yourselves.: Richard Walls

Thank you, this is fabulous. The entire LITE team is going to dive into the site. We will get back to you shortly with thoughtful comments and suggestions. From what I have seen so far, it looks great. Excellent job.: Michael Newton

Nice job everyone. Thank you for handling this in such a short time frame. I am sure LFS appreciates the effort. :Lomesh Shah-CIO

Love the new layout for form fields, fantastic and great thinking! its great!! thanks very much you guys have done a great job. - Paul Williams - Senior Developer

Yes, congrats all around. Thank you all very much for your tremendous dedication. The site looks great and we are all thrilled. The progress has been awesome. Looking forward to moving ahead on www.givelime.org was well. We are really trucking.: Michael Newton